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In Online Express Donation Forms, Allow Donors to Cover Credit Card Fees.
Other online giving platforms, such as Classy, give donors the option to add the credit card fee to their donation so that the nonprofit receives the full amount of their gift. This would be a a great addition to the Online Express platform!0
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Online Express Processing Fees Passed To Donors
I use the product Everyday Hero for online campaign fundraising and use Online Express for our everyday online fundraising. On Everyday Hero it allows your donors to specify their gift. Then asks if they are willing to pay the processing fee so th...3
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Give donors the option to pay for credit card processing fees
Some of our donors are using other platforms that allow them to check a box to pay for processing fees so that we get the entire intended gift. We'd rather they use our website so that their gift is automatically entered into BBMS for us to batch....5
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Embed videos right into Online Express.
There is a better chance that viewers will watch a video if it is right in front of them. Having the ability to upload videos and embed them in our emails would be very handy.2
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Automate message to constituents who opt-out or unsubscribe in OLX email marketing messages
Similar to what Constant Contact offers-- If constituent clicks "unsubscribe/opt-out" on an email from our organization, it should lead them to a new window with a message "We are sorry to see you go... and explain that they will be removed from a...0
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Add in an optional field in the tribute section of a donation form where a donor can enter an email address of the person they want notified of the gift.
No description provided0
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Add more fields that can be merged into an online express email.
I would like to see more fields available from RE such as last gift date and last gift amount and specific attributes to chose from. Adding information like this into an email allows very specific customization without having to send individual em...3
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Customization of Donations Forms
The donation form for Blackbaud is not appealing! When you look at other nonprofits donation forms, they are able to customize them and have different elements. Donors want an experience, as they donate, not just a long form. Great donation widget...1
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A MUST for event pages: donors should have the option of NOT attending the event but still making a gift to said event directly on the event page.
It was pointed out by a donor that they couldn't make just a gift on our event page. That in order to do that they still need to be a registrant. I tried myself and they were correct-I thought when I set the page up that donors could just plop in ...1
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Ability to insert photos into acknowledgement emails
Please add the ability to insert photos into acknowledgement emails and confirmation pages. This would allow us to add our logo, an electronic signature and maybe a nice photo to make the email more attractive to donors.1