I use the product Everyday Hero for online campaign fundraising and use Online Express for our everyday online fundraising. On Everyday Hero it allows your donors to specify their gift. Then asks if they are willing to pay the processing fee so that the organization keeps 100% of their intended gift. Example: A donor visits the site and selects to pay $50. Then the system asks if they would like to pay the processing fees. They can either accept or reject. If they accept the percentage of the fee and transaction cost. So that $50 gift is now $54.75 (or whatever it's supposed to be). If they reject then nothing happens they get charged $50.
I would like Online Express to do something similar. I have 2 fundraising pages that collects donations from our donors. Why shouldn't our visitors have the option to pay the processing fee and make their donation go just a little bit farther?
I have counted 7 separate "ideas" posted with this idea. If added together it would be apparent this is a popular request and something most other software packages have already added.
Completely agree!! Other platforms have been doing this for awhile now. We were also shocked to learn this isn't an option. Looks like the community has been asking for this for awhile now. Hopefully Blackbaud will step up!
We were shocked to find this is not an option!