Potential donor type-o in NXT donation form overwrites existing correct information in constituent record.

If a donor is making a new donation through the NXT donation form and makes a type-o on their address, email, or name, the system will automatically update this in their record. This is an issue since it overwrites the correct information in the constituent's record without notifying any users. It would be preferred if anyone processing the gifts can review any updates and approve them before the system automatically makes them. This was an option in Online Express gifts and I am not sure why it isn't in NXT.

  • Guest
  • Feb 21 2024
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    Samantha McGuin commented
    July 02, 2025 16:57

    Address review is available in the Online Data Review under Gifts in RENXT. Visit the Online Data Review Settings to turn on this feature for online donations from the RENXT donation forms.