Add Text as an Action Catergory

Our gift officers are using texting more and more to communicate with their prospects.  It would be great if Text was added as an Action Category instead of entering it as a Phone Call as we currently do.
We currently capture these using Phone Call.

  • Helen Stauder
  • Mar 27 2018
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    • Judy Mullinix commented
      January 27, 2020 20:49

      Great idea!

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    • Elizabeth Johnson commented
      January 25, 2019 11:13

      And perhaps fix the typo in the title so it is easier to find  . . . 

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    • Elizabeth Johnson commented
      January 25, 2019 11:12

      Should merge https://re7.ideas.aha.io/ideas/RE7-I-1304 with this idea - they are identical. This one has more votes and comments.

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    • Guest commented
      May 29, 2018 08:50

      I agree with Jeff

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    • Jeff Terry commented
      April 09, 2018 17:31

      I think it would actually be more useful to make Action Category a user defined field. A new communication technology will no doubt surface in the coming years.  Making this field user defined would future-proof the solution.

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    • Guest commented
      March 27, 2018 19:12

      Great idea! It would be good to have this option to make actions reflect reality.

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