DEFAULT SORT ORDER (UNDER MAIL) FOR LABELS AND LETTERS NEEDS TO BE THE SAME. Specifically, when I did a Donor Acknowledgement Letters and then tried to do Labels they came out in different order. The labels come out in alphabetical order. The letters come out in a different order, which makes getting the mailing out much more difficult.
Christy - you will get the results in the same order if you set your sort criteria the same. For Donor Ack letter and Labels, it's on Tab 9. All the sort options are the same for the two but they both have alpha. :) Learned this by forgetting to select sort order once.
For new docs, both defaulted to "do not sort..."