Restrict ereceipts from being issued automatically

Nonprofits, foundations etc sometimes donate online. They should not be receiving tax receipts, but we have no way of restricting this if we want to continue automatically issuing ereceipts to online donors. Currently, we're faced with the prospect of either:

- Voiding receipts issued to nonprofits, and contacting them to advise them (not a conversation we want to have)

- Removing the link to ereceipts in thank-you/confirmation messages. Internally, we still have to void the nonprofit ereceipt that was generated, but at least they don't receive it. However, in this case all other donors don't receive their receipts, and we have to download and send to them ourselves, which partially defeats the set-it-and-forget-it advantage of automatically issued receipts.

I would think the solution would be to gave ereceipts set up in OLX, but not automatically generated until we process a batch.

  • Daniel
  • Mar 21 2022
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