Map External Gift fields from RE to Luminate via the RE-LO integration

The RE-LO integration does not currently support mapping the External Gift fields in a LO constituent record to gift fields in Raiser's Edge. What this means is that clients are basically operating with one eye blind when communicating with donors in Luminate. We no longer have the ability to see their combined offline and online giving behavior, and segment or message accordingly. This is a serious step backward for the utility of Luminate.

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  • Aug 4 2014
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  • SheryAnne Wui commented
    March 18, 2016 01:04

    also, integrate organizations and their potential for matching gifts and gifts-in-kind. Having to do workarounds plans is a break in the donor database.