Third-party plugins and tools like Zeidman Development's Chimpegration are terrific for self-hosted Raiser's Edge database. Hosted users should be able to take advantage of these external tools as well.

It would be great to be able to choose which tab in constituent record contact information section is shown when the constituent is opened. Some organisations are much more interested to see existing and valid email addresses than phone numbers. ...

If a donor uses an alternate email address or a work address when using our NXT form, NXT automatically creates a new record, which makes too much of a workload for us to clean up. Not to mention, it misrepresents the total household giving if the...

With so many organizations now moving to hosting their RE/FE installations (which is great), its a tragedy that your not allowed to use 3rd party plugins. Blackbaud has some amazing partners such as Ziedman Development, Omatic Software and Beyond...

When user creates individual record and system finds suspected duplicate(s) there is an option (button) to "Use selected record". When user creates individual relationship RE performs exactly same search but window with results doesn't have the op...

If a donor is making a new donation through the NXT donation form and makes a type-o on their address, email, or name, the system will automatically update this in their record. This is an issue since it overwrites the correct information in the c...