I am creating a donor thank you letter for a matching gift, sending the letter to the original donor. I have everything set up, except I cannot get the Matching Gift Company name to merge into the word document. Any suggestions?? 11:15:04 AM [Sara...

RE can handle soft credits and it can handle splitting gifts across multiple funds, but it doesn’t handle them both at the same time very well. It will show each soft-credited donor as having donated to each of the funds on the gift. There has got...

Currently Blackbaud does not support Microsoft Exchange 2016 or Office365 for RPC over HTTPS integration. This would indicate that the site would have to use SMTP Relay. Also Blackbaud doesn't support hybrid on premise environments either so you w...

The 'Date Last Changed' column in the Phones section of the Raiser's Edge has proven to be disadvantageous for our users. Any time any little thing is changed such as the phone type or a comment is added, the date changes, but subsequent users hav...

Soft credits are vital for distinguishing who actually wrote checks from who Development "credits"-- but the query functionality for soft credit recipients is abysmal. For trustees specifically, this is frustrating: gifts come through foundations ...

I am on the go a lot, but I often need to run queries or exports while I am away from my computer. I love NXT, but I need the additional features frequently. To access them on my iPhone would be a dream come true!

We receive sponsorship pledges for all types of events, not just sporting events. It would be great to be able to track that through a dinner or class event record.

It will be much more welcoming than simply confirming a sign-up since it might be the first correspondence the constituent has with us