Having the ability to add branded fonts for larger organizations is a huge win for ease of users and consistency. Including being able to use the Action Plug-in instead of having to mail merge documents and remember to go back in and create a new ...

Currently, there is no way to export International or Foreign addresses in a way that is useable to send to a mailhouse. Using Export will result in addresses in field order with no indication of line breaks or commas or actual order, and using Qu...

Times, they are a-changin'! Being able to mass email pledge reminders for folks who do not have valid addresses is another tool in getting pledges paid.

I am creating a donor thank you letter for a matching gift, sending the letter to the original donor. I have everything set up, except I cannot get the Matching Gift Company name to merge into the word document. Any suggestions?? 11:15:04 AM [Sara...

Automate Updating Address Accelerator since it needs to be done regularly make it a scheduled, automated function that has the ability to roll back, and not automate as a choice. If there are any major issues, make the recovery quick and easy. The...

Labels only allows Address Block which has way more address lines than I need. It makes me output labels that are all squished to the top with a blank chunk under.

We use digital letterhead templates that cannot be copied and pasted into an existing document.

After generating a new batch of tax receipts I noticed that tax receipt numbers are somehow skipped. I tried to correct it but it was not possible. I do not know what the reason for that was but now I have to process 6 digit tax receipts instead o...

It would be very helpful to have the option, when running donor acknowledgement letters, to be able to also create the document of the envelopes that would be needed to mail them.

Unless a work-around is created, envelopes are run from a batch for every gift - even those with a status of "do not acknowledge".