With so many set ups and choices for Addressees/Salutations it can be confusing to know which one to use when it LOOKS like there are duplicates even though the settings for each are different. And to be sure all staff are choosing the correct one...

Our main constituents are children and their parents. We have many hundreds of records in which the children, now grown, still have their parents' address in their record. I think it could be an option in the Duplicate Constituents tool. To search...

We just discovered that address changes made in NXT do not update the county in the RE/database view. The county should be in visible in NXT so that development staff can better manage constituents, and more importantly, so that address updates ar...

Making the field required will help remind the users to populate the field when they update the record.

This checkbox has created a lot of issues with our mailing lists and our phone list queries. As an organization we do not want to use this feature, however there is no option to deactivate it or hide it from view. If we were able to do this it wou...

The 'Date Last Changed' column in the Phones section of the Raiser's Edge has proven to be disadvantageous for our users. Any time any little thing is changed such as the phone type or a comment is added, the date changes, but subsequent users hav...

It would be useful to be able to reverse a soft credit so that if you decide it was originally entered on the wrong consituent (eg for tax purposes), you could simply reverse it so that it moves to the other consitiuent. Currently you have to dele...

Adding consent is a laborious process of clicking through windows (and you can't close the windows with a keystroke). We get large numbers of consents to add to existing constituents' email addresses. We do not have constituent IDs to import the c...

We can verify the age of the relatives over the phone quickly - not having to calculate the age based on the date of birth that is already present.