Make "Has no valid address" check box in DBview actually display and apply to info in Webview

The Database view has a useful "has no valid address" checkbox right on the constituent record. There are built-in and heavily used tools in query and export to exclude records who are marked as such. However, records with this checkbox marked do not display any indication of a having no valid address in the Webview.


This is a complete failing of what a CRM (customer relation management) software package should be able to do. There are data fields in place indicating how a customer relationship should be managed, and they are completely ignored and disregarded by the Webview. This is beyond frustrating as a user and Blackbaud and your developers should be embarrassed to have your products functioning in this way.

  • Shawn Gerum
  • Oct 6 2022
  • Attach files
  • Hope Evans commented
    November 02, 2022 14:28

    I jump back and forth between database and webview, but look at basic constituent info mostly in webview. I was confused about why some records were excluded from some mail queries until a colleague told me about the 'Has no valid address' checkbox in database view.