Confirmation that eReceipts have been sent

When we receipt through Raisers Edge, receipts are generated and emailed to each constituent

The issue is that these emails do not appear in the sent items email, nor is there any other way to verify that these emails have successfully been sent.

There have been instances where RE will crash or freeze during the process of receipts being generated and sent. This means that some receipts have been sent and some have not, but there is no way for us to tell which constituents have been sent their receipt and which have not.

Be great if there was some way to verify that the receipt/email has been successfully sent.

  • Guest
  • Jul 4 2016
  • Attach files