Why does the system key show on the device once the user has successfully logged in. Is this any kind of security risk? Unless there is a need, I would remove it from the screen.

There should be a total household giving field in query and export that will allow the household to be on one line in the results without using the addressee and salutations field

Global Change should NOT default to Include = All Constituents or Include = All Gifts The Include default should be blank as a safety so someone does not inadvertently change all records.

When adding a new consent it would be useful to be able to populate the privacy policy and/or consent statement fields by default, either by having the full policy or a hyperlink to it.

Currently there is no identifier for soft/hard credits. There are workarounds i.e. adding soft credit amount and recipient name, but not simple field what just a "yes" and "no" answer to query on and output.

Currently the Capacity field in Event record defines the maximum total number of participants for an event. Would like additional settings in Config - Business Rules - Event options so that Capacity reached calculation is based on Registered Part...

There is not a way for clients to make the giving form look like it is associated with the school in Online Express. The only design options at this time are font and font size/color. Check out Greater Giving's online giving form - they allow you ...

We have a large number of default gift sets saved in Raiser's Edge for varying types of gifts. It would be good to be able to reorganise this list so that each default set is easier to find. At the moment they appear in chronological order dependi...

The only way to know a message was sent to you is if you are staring at the Chat Box. If you step away from your desk or begin multitasking, messages are easily ignore or forgotten. At that point the agent will end the session because a response h...

Make the search box expandable - we have course names which are much longer than the box allows you to view, which makes it impossible to know which options we're selecting until we see them in the output view.