Create a deleted records "folder"

After deleting a record or a group of records, it would be helpful to have an accessible way to store what you have deleted, much in the way that a deleted e-mail goes to a trash folder. In some cases it may be best to deactivate, but when deleting during a project like merging documents, it would be helpful have that handy for future reference.

  • Guest
  • Aug 6 2012
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  • Guest commented
    March 22, 2018 13:04

    This would be a great idea! I just deleted a record on accident when I was trying to break a link on a record. This can happen to all of us. If there was a trash bin or holding bin for like 30 days I could have went into the bin and restored the record. But now its a royal hassle and costs money to restore your record if you don't want to wipe out your NXT settings! Please Blackbaud Make a Trash Bin for the deleted records to hold them for 30 days in case you need to go back. For a Safety net because even the most seasoned RE user can delete a record on accident.

  • Guest commented
    March 17, 2016 23:56

    I'm confused. If you need them for future reference why would you delete them? If they were still in RE I can see mistakes happening where gifts/mail is credited/sent to 'deleted' record vs. the correct one.
    Is there a reason you need the info on a deleted record?

  • Guest commented
    March 17, 2016 23:56

    It would be more of a "just in case I did something stupid" measure. The contents of a folder like that would be off-limits except by the administrator. And it could also be set to auto-trash after a set period of time.

    We're doing a lot of clean-up, and I fret.

    ps Meant to say merging records, not documents.

  • Guest commented
    March 17, 2016 23:56

    This would be helpful if needing to delete gift records to re-enter gift with different date or gift type as well. Would like to report on the "reversals" that are created.

  • Guest commented
    March 17, 2016 23:56

    A user would like for RE to maintain a history of deleted records and also record the user who deleted the record.

  • Guest commented
    March 17, 2016 23:56

    We are another user who would also like to be able to track a history of deleted records and record the user who deleted the record. We encountered a situation where some records may have been deleted on accident, but we cannot track down what happened and which user deleted those records. Blackbaud support staff suggested that we restore a backup file to locate the records that were deleted, but that does not help us resolve the question of how the records were deleted and by whom.

  • Renee commented
    March 17, 2016 23:56

    You are able to run a report in the RODBA Assistance Query Tool for this.

  • Guest commented
    March 17, 2016 23:56

    I agree, why isn't there an audit trail? Or is there and I am missing it?