If a duplicate phone/email is found, the business rule was set to 'save record anyway', but the import gave an exception for duplicate phones.

Donors should have a box to answer "How did you hear about us? or How were you directed to our websire?" We need to know and report on the Impact of our spending on advertisement and online outreach efforts like Google Adwords, FB. etc.

Labels only allows Address Block which has way more address lines than I need. It makes me output labels that are all squished to the top with a blank chunk under.

When creating a Constituent RE Export Appeal ID or Appeal Description is not available under the Assigned Solicitor section. It should be much like Campaign ID & fund ID is available.

I often need to compare how we are doing this year against the same period last year. I'd like to do this automatically each month. Currently you have to update the date ranges using the 'between' operator each time. I'd like to be able to select ...

Its great that all phones are now associated with the Preferred Address and that we have a date last changed field to query on. It would be really useful to also have a last changed by field, so that we can query/export on the user who last change...

Using Connect I am adding people to the database based on them having a record in ON. If a record is then deleted from ON, RE should be notified so we then have the choice to determine if we should delete the record as well. This came to my attent...

It would be helpful to have the Address Linked? field as an available field option to filter on in the RE database view query tool. This would allow an easy way to find any addresses that aren't linked that should be.

We use both Luminate Online and Raiser's Edge. In Luminate's query functionality, you can query on different actions based upon on a dynamic relative date range -- e.g. system record creation falls on or after 10 days prior to today, last transact...

We do a major fundraiser event every fall and some of the attendees make pledges. Some of the attendees come year after year and up their pledge, continue their existing pledge or make a new pledge. This year we thought it would be nice for those ...