When adding an office item as an action through the integration have an option to add to a constituent record or event record.

Would it be possible to allow the canvasser field to be renamed? The word canvasser is not widely used in the UK- there are other terms that may be better

With the new HMRC gateway to submit online GA claims (very helpful, thank you!) I now run two queries before my finance colleague tries to submit the GA claim, to try to eliminate any errors. The two queries are those suggested by Blackbaud and th...

When importing gifts with a matching gift I would like to see that if there is a gift note on the original gift, it is also seen on matching gift

I am trying to clean up our database, and due to past importing and merging many constituent records have more than one open declarations. If you were able to runa query against Number of tax declarations, it would enable us to find them and tidy ...

If fulfilling a pledge in the event record you cannot add a gift for the remainder if the participant has ended up giving more than they had pledged. You can do this in the normal gift section of a persons record though. Also in the event record y...

Fixing the bug in Create EFT Transmission Files which sends it into an endless loop churning up a whole CPU core for hours. This has been happening to us on a substantial proportion of large batches. It may be to do with a network problem (althoug...