Search Screen-preferred, alternate, previous addresses

Before the lastest version update..when I used my own query in the seach..I used to be able to display all addresses that a constituent has in their record. Now it only displays the current preferred address. So now I have no idea if there is an existing record for a constituent if i am searching using one of the different addresses if it is not preferred. So i would have to add a new record then find out it is a duplicate record.. What a waste of time...Need to change it back so that when i query all addresses in the search...they all show up

  • Guest
  • Dec 13 2012
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  • Guest commented
    March 18, 2016 00:24

    Nancy, just turn off the enhanced search and use a search query like you did before and you should be able to see the fields you were using previously.

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  • Guest commented
    March 18, 2016 00:24

    Tammy, trust me I have tried everything under the sun...Had a nice long chat with Blackbaud. When you select the all addresses field in the query...it will still only give you one address in the search screen. They changed something so I can no longer get all my addresses to show up

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