Provide a solution for producing letters from gifts BEFORE ceasing integration with Microsoft

Once again only a months notice of a major change to RE with no thought for your users. Letters from Configuration are a critical part of supporter care and the reason given for this change is just passing the blame elsewhere. Please provide a solution before your cut ties with Microsoft

  • Carol
  • Feb 3 2022
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  • Gwen Williams commented
    February 03, 2022 18:24

    Agreed, very irresponsible. There are several 3rd party vendors that could have been worked with to provide a solution BEFORE creating this mess for folks. I have tried the "solutions" they suggest and the all cost $$$ or take 3x as long. If one is loosing value and functionality, they should offer us money or a solution to make up for it. Oh, and they did it after most of us have already made up our budgets for the year!

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