At our organization, we book a lot of planned gifts into Blackbaud. When an estate informs us of the % we will receive and then confirmation of assets, we calculate the amount of the planned gift and enter it in Blackbaud. When the cash comes in, we are trying to apply the cash to the planned gift, but seem we cannot. In speaking with support, planned gifts are treated differently and this seems to be problematic for 2 reasons. A planned gift is a commitment which should have a balance owed. This allows us to run a report of open planned gifts and circle back with the estate to see if the estate has settled. Second, when we can not apply the cash to the planned gift, we run a total fundraising report of cash, pledges, and planned gifts, the gift is then double counted. I believe it should be allowed to apply cash to a planned gift. Thank you.