In Case Central, be able to filter OUT | Ideas for Raiser's Edge

In Case Central, be able to filter OUT closed, or filter by BOTH OPEN AND AWAITING CUSTOMER..

Even when you sort by status, the opens and awaiting customer response are separated by "closed", because it's alphabetical. I would like to be able to see any cases not closed, together. I just want to see active stuff all together.

Philip Weaver
Mar 4 2021

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In Case Central, be able to filter OUT closed, or filter by BOTH OPEN AND AWAITING CUSTOMER..

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