Trigger forward dated actions in an action track prior to an event

Useful for anyone managing communications or actions around a specific event/s.

Would be great to be able to create an action track around specific events that have both pre-event actions and post-event actions.

On the conditions tab it is currently possible to set an action to be dated X days/weeks/months from another action being completed, however I was hoping to set an action as the event date and then have that trigger pre-event actions with pre-determined timeframes prior to that event.

Could be achieved by being allowed to enter a negative number in the action date number (eg -2 weeks from event), currently receive “Invalid Number: Action Date Number” message.

  • Guest
  • Mar 26 2019
  • Attach files