As per KB BB732380, in RE7.92, "When checking for duplicates from a constituent record by going to Constituent > Duplicate Search, there is no option to merge from this screen. This feature, that was removed in this "update", allowed quick constituent merges. Now, we have to write down the ID, and go to the Merge feature in the same menu. Not sure how a revised algorithm affects a button that calls the merge funciton, and pre-populates the Merge From and the Merge To fields - especially since the new algorithm still gives us a list of possible matches, only with more information available.
This item is not "Shipped" please update the Duplicate Search Results to include a Merge function
Please bring back this button ASAP
Thanks :)
Jenn, that hasn't been fixed either. You introduced new tool which, by the way is not working properly (see Blackbaud Case 11897083) but this button has not been reinstated.
Has this been fixed or not??
No Lisa, It hasn't been fixed.
We have upgraded to version 7.93.5782.3 today and Tomasz is correct - the Merge Button is NOT there. So this item should not be marked completed - Jenn Mercer - please fix this ASAP.
ditto - I do not see the merge button.
Not completed. Please either fix it or remove that this is completed
THis is not resolved