since the inactive phones category has been added it is not possible to run a straightforward query for phone numbers as it includes inactive ones. Can the option to exclude them in query be added.
To work around this in the meantime, I added a Phone Type of "Phone - Former" and change any inactive phone numbers to that phone type, then just exclude that "Phone - Former" type from my queries (I have the same set-up for e-mails). It's not ideal, but it works until they make this functionality available. Hope this helps!
To work around this in the meantime, I added a Phone Type of "Phone - Former" and change any inactive phone numbers to that phone type, then just exclude that "Phone - Former" type from my queries (I have the same set-up for e-mails). It's not ideal, but it works until they make this functionality available. Hope this helps!