Exclude inactive phones using query

since the inactive phones category has been added it is not possible to run a straightforward query for phone numbers as it includes inactive ones. Can the option to exclude them in query be added.

  • Guest
  • Aug 22 2017
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  • Guest commented
    September 25, 2017 17:42

    To work around this in the meantime, I added a Phone Type of "Phone - Former" and change any inactive phone numbers to that phone type, then just exclude that "Phone - Former" type from my queries (I have the same set-up for e-mails).  It's not ideal, but it works until they make this functionality available.  Hope this helps!

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