Be able to search for first names in alias search off the alias box in a constituent record.

Be able to search for first names in alias search off the alias box in a constituent record.

  • Guest
  • Oct 24 2012
  • Reviewed: Voting Open
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  • Guest commented
    March 08, 2023 15:34

    This is becoming much more important as people are becoming increasingly open about gender transition, etc., and asking to be addressed by their new names - their prior name is NOT a nickname, and we risk offending people by using their prior name, but we need a place to be able to record (and search) by their prior first name. PLEASE give this request some attention and at very least enable aliases to be searched by first and last name.

  • Guest commented
    April 06, 2020 17:01

    Please allow for a first name alias that is searchable. Currently there isn't a good method of searching for a record for someone who has legally changed their first name (I'm not referring to a nickname situation.) This is especially important for individuals who have transitioned from one sex to the other. I've seen other posts related to this issue in the RE Users Facebook group and no one came up with a good solution.

  • Guest commented
    September 10, 2019 09:12

    Having a constituency who changed sex and with this his/her First names, the only place to record this information is in Alias which are not searchable by First name. Feel like there is no use for Alias at all as any other information has it's own field, e.g. Maiden name, Nickname. 

    Developers, can you please pay us some attention here? 

  • Guest commented
    March 17, 2016 23:54

    I think what would be better is to have multiple nickname fields available. I would prefer that alias remain a last name/org name alternative.

  • Guest commented
    March 17, 2016 23:54

    Our organization would also like this or something similar that solves this issue. RE can’t currently capture three versions of a first name. This is a problem when people go by first initial and last name, i.e. John Richard Smith prefers J. Richard Smith but answers to Richard.”

  • Guest commented
    March 17, 2016 23:54

    Kristin - the product can already handle the example you gave.

    1) You put in John into first name, Richard into middle name and Smith into last name
    2) You create an addressee type that uses first name initial - middle name - last name
    3) You create an informal salutation type that uses middle name.

    You would always want to put their legal first name into first name - not just J. (unless you do not know what it is). This will aid you in so many ways when running data append services later on - it should have John in first name.

  • Guest commented
    March 17, 2016 23:54

    Good point... Multiple nickname fields would also work. Otherwise, constituent search should be changed to include Alias and Nickname whether searching by first, middle OR last name.

    Melissa in your example, we would not find his record if we searched for First Name = J. Richard, Last Name = Smith because search doesn't search Addressee.

  • Guest commented
    March 17, 2016 23:54

    But his first name is not J. Richard. Nor does he go by that. So why would anyone search on that? If you add Richard as a nickname (in addition to it being his middle name) wouldn't you just search on Richard?

  • Guest commented
    March 17, 2016 23:54

    Please consider adding additional nickname fields, or change search to include Alias and Nickname whether searching by first, middle, last name or org name

  • Guest commented
    March 17, 2016 23:54

    Could voters add more info about the end goal? Alias is not unique, and it is customizable so you can have Nickname field in alias a number of times to search on variations. As titled and described currently, this would be closed as "available today" without more info.

  • Guest commented
    March 17, 2016 23:54

    But Jenn - Alias is only checked when you fill in Last Name - correct? When (and why) would a person search putting the first name in the last name field??? And how can you check on alias/nickname AND last name. You can't! There is only one official nickname field that is checked during search when you have the "check nickname" checked. We need more nicknames!!!!

  • Guest commented
    March 17, 2016 23:54

    Jenn, see Kristin's note below. If JOHN RICHARD SMITH prefers J. RICHARD SMITH but answers to RICHARD, we need three searchable fields in his record for first name/nickname. Alias is a last name/org name field only; this was confirmed by Te'Retta Hall at Blackbaud. So all we have to work with is First Name and Nickname. We need more nicknames.

  • Guest commented
    March 17, 2016 23:54

    We have several nuns (sisters) with multiple names and if I search for Mary and her name is Susan, I won't be able to find her. Especially if she has a common last name. It would be nice if RE could bring back the alternative (alias) of the first name from the alias box. Does that make sense?

  • Guest commented
    March 17, 2016 23:54

    Melissa, here's an actual example. An individual's checks read JOHN RICHARD SMITH, so gift processing searches for him that way. He attends an event and registers/signs in as RICHARD SMITH, so our grassroots team searches for him that way. He signs letters or e-mails as J. RICHARD SMITH, so member relations searches for him that way and since they don't know what the J. stands for they can't search for JOHN. He wishes to be addressed in mailed correspondence as J. RICHARD, so his first name is set as J. RICHARD so the Addressee doesn't have to be editable.

    It sure would help avoid the creation of dupe records if we could just have an additional nickname field

    Also, we populate our e-mail correspondence with "Dear <First Name>", so we don't want JOHN in First Name because he does not go by John. And we don't want RICHARD in First Name because that's not his first name. J. RICHARD is the best option.

    More nicknames!

  • Guest commented
    March 17, 2016 23:54

    The addressee does not need to be editable to get J. Richard to appear in it from John as first name and Richard as middle name. You need to add another addressee types to allow for this scenario which is common.

    If I got corespondence that was addressed as J. Richard Smith and I needed to search for him in the database I would put in J and Smith. No matter whether you have John in first name or J. Richard, this should find that record.

    Your email correspondence should be set to a Dear <informal salutation> so you do not have to corrupt your data by not putting his real first name in the first name field.

    I agree we need more nicknames - I just think you have a couple of options in the existing database you are not taking advantage of.

  • Guest commented
    March 17, 2016 23:54

    I would like to add that there is some value in making more than just extra nicknames. I frequenly add in 'frequent misspellings" for last name into alias to make searching easier (the new search does not catch everything) and I would appreciate doing this for first name as well. I guess we do need first name aliases but I would want them separate from last name aliases.

  • Guest commented
    March 17, 2016 23:54

    The end goal, surely, is to be able to search on multiple alternative versions of a name in a name field other than last name. For example, I was recently talking with a prospect. He talked about another prospect known to him and referred to him as "Salt" XXXXXXXX. "Salt" is the name he is known by to a certain group of his peers. It took a fair amount of detective work to finally discover who this propsect was. There are many people who use many different names depending on circumstances (this is even more so, in my experience, with Asian named constituents in an English speaking society - I work in Australia and NZ)

  • Guest commented
    March 17, 2016 23:54

    I would love if we were allowed to specify different alias types to be substitutes for either first names or last names or both.

  • Cerys Heath commented
    March 17, 2016 23:54

    I would also really like this. Basically, a second Alias field that is linked to first name instead of surname. I'm dealing today with a constituent who has (legally) changed her first name, e.g. from Annabel Smith to Marilyn Smith. It seems correct to put her new name, Marilyn, in the 'First name' field now. However, it is also possible that someone would try to find her based on her old name, 'Annabel' (e.g. someone going based on paper records), and have no knowledge of her new name. I don't want to add 'Annabel' as a nickname because that would be confusing and she doesn't go by that any more. I could add 'Annabel' as an Alias, but that will only help if someone searches with 'Annabel' in the Surname field, which is a) counter-intuitive and b) requires all of our users to change their behaviour and c) is an extra step that you then have to complete *every time* you can't find a record. Changing addressees won't help because someone might search on Marilyn Smith OR Annabel Smith; addressees aren't searchable. What's needed is an option to add custom Alias types for first name, as well as for surname. First Name Alias and Last Name Alias. This seems like it would be quite simple to implement, and would be very useful for these kind of situations.

  • Matt Haynes commented
    March 17, 2016 23:54

    I would like in Config/Business rules to have the 'Constituent ID' also be an "AUTO ADD" for alias. That way you could simply type the ID number in the search field and find the constituent record. In Admin/globally change/constituents I thought about using the "COPY" global change function to copy the ID's to the aliases section - but unfortunately the aliases aren't an available field that you can copy ID's to. This would be most helpful for many of my clients who oftentimes like to search from ID rather than name.