There are many times when a gift needs to be acknowledged or receipted, but we are waiting for information (clarification, updated address, etc.).  We want to process the acknowledgements or receipts for the other gifts in that batch, but are holding out to clear up those gifts that are on hold.  If we code those gifts on hold as "Do not Acknowledge", so they don't get acknowledged, then there is nothing to tell us to go back and acknowledge them.  It would be great to have a fourth code for Acknowledge and Receipt - maybe "On Hold", "Waiting", "TBD" - some type of separate code for which we can pull a report on and view the gifts that yet need to be acknowledged or receipted.  Once we are ready to acknowledge and receipt those gifts, we only need to change the code to "Not Acknowledged".     

We would also be able to create a dashboard report to monitor and maintain these gifts that are placed on hold, or which require some follow up.