We keep special instructions from the donor, e.g. "Happy birthday, Mary! Many more. - Denise," within a gift notepad. We would love to access this information when merging honor/memorial acknowledgments. Currently, we have to export the file from RE Mail, then run a separate export, and perform a vlookup.
Any movement on this one, Blackbaud?
We use Luminate Online, and these personal tribute messages get pushed to a Gift Note. But, heavens to betsy, you CANNOT PULL GIFT NOTE FIELDS INTO TRIBUTE ACKNOWLEDGEMENT LETTERS. <banging head on desk>