Please correct the flaw in Online Express that prevents me from manually removing e-mail addresses that have been called "Unusable".

From: Jeremy Wilson
Sent: Friday, March 06, 2015 2:28 PM
To:
Subject: Blackbaud Case 12470463


Hi, Martha!
This is Jeremy from Blackbaud following up with regarding our case.
After further research, I discovered there is no alternative to opt back in to emails for Online Express at this time. As stated previously, the only way to do this would be send a new sign-up form to opt into emails again. This is information is listed in the following Knowledgebase article: <http://www.blackbaud.com/kb/index?page=content&id=BB754457>. I apologize for the inconvenience this has caused. I would certainly recommend adding this program suggestion to our User Voice page at rediscovery.uservoice.com Our developers check here first when building program enhancements to see what our users are most interested in seeing implemented.

  • Guest
  • Mar 6 2015
  • Attach files