cannot delete bank relationships

I am cleaning up a database that has been collecting bank info off of checks. This has created MANY relationships with financial institutions. We do not use EFT and I would prefer for clarity and security we not collect this info. I have deleted the info off all gift records yet I still cannot delete the relationship. These relationships are duplicated in many cases. They are cluttering our relationships tab and tree.

It is a known issue.

Error: This relationship cannot be deleted because it is present in one or more Gift records.
BB752331
https://www.blackbaud.com/kb/index?page=content&id=BB752331&searchid=1429904409550

  • Guest
  • Apr 24 2015