Gifts made via third parties (e.g. JustGiving) often have fees associated with them. Conversely, those same agents also sometimes claim gift aid (a UK tax relief) on our behalf. Both these factors combine to mean that the amount the donor pays is rarely the amount we receive in the bank.

This affects our organisation (difficulty reconciling Raiser’s Edge with our finance package), but also comes up when our more engaged fundraisers want to know the exact amount (including gift aid) that they've raised.

The ability to associate fees and gift aid with gifts would allow us to handle these situations much more intelligently. The ability to configure business rules to automatically apply these fees and gift aid would be even better.