Automatically update Appeal Response for an Assigned Appeal upon receipt of a gift (e.g. "Mailed" -> "Given") Same issue since 2003 BB104774

Automatically update Appeal Response for an Assigned Appeal upon receipt/batching/commiting of a gift (e.g. "Mailed" -> "Given") based on Table in Configuration. Same issue/answer since 2003 (BB104774 - pop up a reminder to change it manually.)

  • Guest
  • Aug 27 2012
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    • Barbara Kunkel commented
      June 20, 2016 17:42

      This has now become an issue with our organization since we upgraded to NXT.  We do not change the response to "Gave" because the column total given shows the amount.  Total Given column is not an option to add.  Manually or Globally changing adds steps and time for staff members to complete. 

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    • Guest commented
      March 17, 2016 23:30

      Solution ID: BB317624
      Product: The Raiser's Edge 7
      Published: 12/05/2006
      Updated: 06/15/2009
      Description
      Unable to change the Appeal Response in a gift batch
      Environment
      Occurs when adding gifts in batch
      The appeal is already present on the Constituent Appeal tab
      Answer
      Thank you for your suggestion. Blackbaud values your feedback and wants to ensure you are delighted with our products. Our products team regularly reviews suggestions to identify trends that drive improvements intended to benefit you. We develop product improvement strategies based on these trends through a formal Discovery Process.

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    • Guest commented
      March 17, 2016 23:30

      AMEN

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