Every month while committing the credit card EFT recurring batch, I must print the Batch Exception Report, in order to contact our constituents to update their credit card information. This report is usually 10 pages long. I currently have to add the constituent ID, which takes quite a bit of time, especially when there are two constituents with the same name. Adding the constituent ID to the report, will also help ensure accuracy when contacting constituents.
Every month while committing the credit card EFT recurring batch, I must print the Batch Exception Report, in order to contact our constituents to update their credit card information. This report is usually 10 pages long. I currently have to add the constituent ID, which takes quite a bit of time, especially when there are two constituents with the same name. Adding the constituent ID to the report, will also help ensure accuracy when contacting constituents.