net community

When net community plug in tries to identify the online donors with Raiser's Edge to pull in the constituent ID, it only looks at the preferred address. The constituent can have multiple addresses like a home, business, vacation Home etc. Hence when the plug in is searching for records in Raiser's Edge it should look at all the addresses and if any address matches the online donation it should pull in that ID. It should not just be looking at the preferred address which is currently happening.

  • Guest
  • Oct 8 2013
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  • Guest commented
    March 18, 2016 00:41

    it also does not search on spouse, nickname, or alias. And I'm not super confident in its ability to search on orgs at all. If an org rep pays with a card online it is messy.