Stop passwords expiring after 90 days

We have real problems with passwords expiring as people are unable to remember what they've been changed to - especially when you can't change it back for another 10 passwords! This is especially important for our intermittently used volunteer accounts.
Please can we have it so that we can really choose for a password not to expire?

  • Guest
  • Apr 24 2013
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  • Becca Montjoy commented
    November 17, 2016 15:57

    I also have consistent issues with this, and am asked to reset passwords on a weekly basis. It is a huge burden on all staff. There is box you can check to instruct the system to not expire passwords, but it never stays checked. According to this Knowledgebase article (https://kb.blackbaud.com/articles/Article/43112) it is there but RE has security overrides on it, so it doesn't even matter. Please correct this and let us pick passwords that never expire. 

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  • Guest commented
    March 18, 2016 00:35
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