If you email a donor a gift receipt and he either has "opted-out" or has no email address, his name does not appear on the failed receipt report? It should becaus he did not get an emailed receipt! Then you know to acknowledge his gift with a letter.

I would like to be able to get a report (not going through Blackbaud Support each time) that would indicate time, date, etc for my assigned users. I would also like to see who has viewed which constituent records even if they have not exited the r...

I have a list of 100 or so constituents who have email addresses, but they are all marked Do Not Email. My organization has gained permission from these people to start receiving our newsletters. However, there is no way to quickly un-check the Do...

We have reviewed the canned Annual Report Statement and it appears to be a great standard report to send out annual receipts which otherwise we would have to custom create in Mail. However, as we would like to be able to differentiate between Cred...

It would be very helpful to have the option, when running donor acknowledgement letters, to be able to also create the document of the envelopes that would be needed to mail them.

We should be able to use RE to build a query of all constituents, and sort them based on the date of their last physical meeting (not just last action, but last action of a specific type). My boss wants to be able to see who he's seen the most rec...

Add functionality to search for duplicates by address

Currently on the Event iPad App, the iPad will only show the first 500 registered to the event. Suggest having a "more" button to click to see the next 500 registrants, or do not limit to only 500 showing on the iPad. It takes too long to search f...

Allow same option as Addresse to Soft Credit Recipient to format same addressee for the letters

Would love to be able to run reports on mobile app usage ... i.e., which users are logging in, when, how much time are they spending, etc.?