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Full integration for SMTP Relay version of Outlook integration
It would be extremely helpful to have the full RE/Outlook integration for those of us using SMTP Relay. In particularly, being able to sync RE with our outlook calendars so we can receive action reminders would help us stay on top of tasks more ea...0
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Ability to recall/cancel an email blast once it has been sent in OLX or in NXT.
Everyone has experienced an oops with email that goes out once in a while, or perhaps never, but if you did you would like the chance to cancel it, fix and resend. It would be wonderful if BB could put this functionality into OLX, but realizing th...0
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Make e-mail fields their own category for queries and make each type a column instead of a row in the results
It causes too many lines per constituent when running reports0
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Outlook 2019 and RE7 Integration needs to work
As of today VS 7.96.64202.11 - Outlook 2019 does not integrate with RE7 so we cannot use the add in feature. Please can you confirm what Blackbaud will be doing about this as it is our understanding that Outlook 2019 has been available for the las...0
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Add categories to OLX email
We need to be able to select from a list of categories (ie President's Office, Solicitation, Information, Alumni Events, etc) we've created to send emails through. That way, if someone unsubscribes, they only unsubscribe from that category, not AL...0
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The ability have click stats on each link in a mailing (NXT marketing)
In NXT makreting you can see who has clicked on a link in, but not which links a person has clicked on. We often have several different links in a mailing and would want to know what a person clicks on. For example, did they click on donate or mor...1
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Ability to share dashboards with users with supervisor rights
When a user has supervisor rights they cannot access shared dashboards with other security groups, and they cannot be assigned to a security group, which means they cannot access of review dashboards to be able to troubleshoot1
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Support a Hybrid environment for Outlook
Currently Blackbaud does not support Microsoft Exchange 2016 or Office365 for RPC over HTTPS integration. This would indicate that the site would have to use SMTP Relay. Also Blackbaud doesn't support hybrid on premise environments either so you w...0
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Use custom HTML in marketing email builder
We currently do not use the Marketing Email builder, as it is not sufficient for our needs, but build our emails in MailChimp and use Chimpegration to sync the RE database with our mailing lists. This is not ideal though as it is a pain to maintai...0
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Searching inactive emails
It would be helpful to be able to search a record by an inactive email.0